Privacy Policy
Mountain Adventures
Website: http://mountainadventures.ca
Effective Date: 2024-08-24
1. Introduction
Welcome to Mountain Adventures (“I,” “me,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and engage with our services. It also describes your rights concerning your personal data.
2. Information We Collect
Personal Data
We collect personal data that you voluntarily provide to us when you:
- Sign up for our services (name, email address, phone number, physical address, emergency contact details).
- Make a payment (billing information, credit card details).
- Communicate with us (any additional personal information you provide in communications).
Sensitive Personal Data
We may collect sensitive personal data such as health information relevant to your participation in our activities, with your explicit consent.
Technical Data
We collect information about your device and how you interact with our website, including:
- IP address
- Browser type and version
- Time zone setting
- Operating system
- Browsing patterns
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences based on previous or current site activity, enabling us to provide improved services.
3. How We Use Your Information
We process your personal data for the following purposes:
- Service Delivery: To fulfill our contractual obligations to you, including managing bookings, providing customer support, and delivering the services you request.
- Payment Processing: To process payments for our services securely.
- Communication: To communicate with you regarding your bookings, provide updates, and send promotional content (with your consent).
- Legal Compliance: To comply with legal obligations, including tax reporting and data protection laws.
- Website Improvement: To analyze website usage and improve our offerings.
Legal Bases for Processing (GDPR)
Under GDPR, we rely on the following legal bases for processing your personal data:
- Contractual Necessity: Processing is necessary for the performance of a contract with you.
- Legal Obligation: Processing is necessary for compliance with a legal obligation.
- Consent: We will obtain your explicit consent before processing any sensitive personal data or sending marketing communications.
- Legitimate Interests: Processing is necessary for our legitimate interests, such as improving our services, provided your interests do not override our interests.
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal data to third parties. We may share your personal data with:
- Service Providers: Third-party providers who assist us in operating our website, conducting our business, or servicing you (e.g., payment processors, email communication services), provided they agree to keep your information confidential and comply with data protection laws.
- Legal Authorities: We may disclose your information to law enforcement or regulatory authorities if required by law or to protect our rights.
5. International Data Transfers
Your personal data may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that differ from those in your country. Where we transfer your data internationally, we ensure that appropriate safeguards are in place to protect your data, in accordance with applicable privacy laws.
6. Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no security measure is infallible, and we cannot guarantee absolute security of your data.
7. Data Retention
We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.
8. Your Data Protection Rights
Under applicable data protection laws, you have the following rights:
- Right to Access: You can request access to the personal data we hold about you.
- Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
- Right to Erasure: You can request deletion of your personal data in certain circumstances.
- Right to Restrict Processing: You can request that we restrict the processing of your data under specific conditions.
- Right to Data Portability: You have the right to request the transfer of your data to another organization or directly to you.
- Right to Object: You can object to our processing of your data if we are relying on legitimate interests as the legal basis.
- Right to Withdraw Consent: If we rely on your consent to process your data, you can withdraw your consent at any time.
To exercise any of these rights, please contact us at linus(a)mountainadventures.ca.
9. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal data.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. Any changes will be posted on this page, and we will notify you of significant changes via email or a notice on our website.
12. Contact Information
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Mountain Adventures
Email: linus(at)mountainadventures.ca
Phone: +1(250) 814-4435