Please read these terms and conditions carefully. These Terms constitute a binding agreement between you and Linus Persson, o/a Mountain Adventures (“Mountain Adventures,” “we,” or “us”). By booking a trip or service with Mountain Adventures, you agree, on behalf of yourself and all other individuals you book for, to be bound by these Terms. You further acknowledge that you are acting as an agent for such other individuals, and these Terms apply to them as well.
TERMS
Guide Operations
Mountain Adventures reserves the right, in its sole discretion, to operate its guiding programs in the manner it deems appropriate. This includes, but is not limited to, modifying or canceling any program or service without notice or reason. Mountain Adventures guides reserve the right to cancel any day at any time if they deem the risk of injury or harm too significant to manage. Mountain Adventures is not responsible for any expenses guests may incur due to cancellations. Guides are subject to change at Mountain Adventures’ discretion.
No Guarantee
MOUNTAIN ADVENTURES DOES NOT GUARANTEE ANY SPECIFIC OUTCOMES OR SATISFACTION FROM TRIPS OR SERVICES. Purchasing a trip or service from Mountain Adventures does not guarantee:
- Any particular guest experience or level of satisfaction at a trip location, with any service, or during a guided trip.
- Your participation in any trip or package, which may be subject to capacity limits, guest-to-guide ratios, and minimum participation requirements.
Release of Liability, Assumption of Risks, and Indemnity Agreement
All participants of any Mountain Advenetures or services must review and agree to the Release of Liability, Waiver of Claims, Assumption of Risk and Indemnity Agreement (the “Waiver”) as a condition of participating in the trip or service. If a Waiver is not completed, the individual will not be permitted to participate in the trip or service. Participants who did not make the booking, or who are added or substituted after the original booking are subject to this Waiver Requirement – if such individuals do not complete the Waiver they will not be permitted to participate. You will not be eligible for a refund based on any failure or refusal to sign the Waiver.
PLEASE READ THE WAIVER CAREFULLY! By signing you will waive or give up certain legal rights, including the right to sue for negligence, breach of contract, or breach of any Occupiers Liability Act or claim compensation following an accident. If you are booking for other guests, it is your responsibility to bring this requirement to their attention and to forward any correspondence to them. The Waiver can be found by clicking HERE
Participation Agreement
At the time of your purchase, you will be required to carefully read, agree, and sign, the Participation Agreement. If you do not agree to the participation agreement then you will not be allowed to participate in any trip or service. Furthermore, ANY PARTICIPANT, including those who did not make the initial booking, those who take the place of a guest who made the booking and decided no to attend, or those who show up last minute without making Mountain Adventures aware, will need to fill out a participation agreement,
Cancellation Policy
Mountain Adventures is strict with enforcing its cancellation policy. All payments are conditionally non-refundable. We highly recommend purchasing trip cancellation insurance to protect your investment. Please read the following carefully.
- Trips must be secured by deposit or full payment. Full payment is due 8 weeks before the trip start date unless otherwise specified. Bookings made less than 8 weeks before the start date require full payment to secure.
- All cancellations must be received in writing by email.
- If notice is received less than 8 weeks before the start date, no refunds will be issued.
- If you cancel more than 8 weeks before the start date, your deposit is forfeited, but the following options may apply:
- You may transfer your trip to a later date within the same season, subject to availability.
- If the trip is resold at full price, you may receive a refund minus an administrative fee.
- You may use 100% of your deposit toward a trip with Mountain Adventures the following season, provided it is used within one year.
No refunds are provided for cancellations due to injury, illness, or personal reasons, nor for guests who do not show up, show up late, leave early, or lack adequate ability or fitness.
Minimum and Maximum Attendance
Mountain Adventures may cancel trips that do not meet minimum attendance requirements. If seats are filled at a discounted rate, this does not entitle guests who paid the full price to a discount.
Force Majeure
If a trip or season is canceled due to circumstances beyond our control (“Force Majeure”), no refunds will be issued. Force Majeure events include, but are not limited to, lack of snow, government lockdowns, natural disasters, pandemics, war, highway or road closures, and any other unforeseeable and uncontrollable events. Trip cancellation insurance is highly recommended for these scenarios.
Avalanche Safety Training Requirement
All guests must complete a basic Avalanche Safety Briefing on the first morning of a trip. Guests who are unable to attend the briefing must arrange a one-on-one session with their guide. Failure to attend this briefing will result in denial of participation, with no refund provided.
Equipment Requirements
All guests must have the appropriate equipment. Lack of proper equipment does not warrant last minute cancellations or refunds. There will be NO REFUND due to guests showing up with inappropriate, defective, or lack of required equipment. It is the guests responsibility to have available all equipment listed. Equipment lists is available upon request or will be provided along with trip information for each specific trip.